Is “It Depends” Really a Soft Answer?

       HR professionals are widely known for answering “it depends” in response to a question from management regarding a human resources issue.  And often times the response frustrates the manager who expects equivocation.  Is this fair?  Well, it depends (just...

Why Do We Underestimate Risk?

    Why did a very successful Coca-Cola ever launch New Coke?  Why did people invest their kids’ college funds in Beanie Babies?  Surely anyone could have seen these efforts could only end in ruinous failure.  Hind sight is 20/20 because human beings are, more often...