Ever hired an employee and developed gut certainty soon afterwards that you’d made a mistake? Did you: a) Self-admit you tanked the decision, fire the employee, and start the search again regardless of how both decisions may reflect on you, your department and your...
Is silence really golden? No, I don’t mean the Tremaloes hit from the 60’s, but rather the inherent value and leverage found in silence. As Alex Lickerman, MD points out in his excellent article for Psychology Today, silence is hard for so many to practice...
Among the myriad taxes and fees associated with the ACA, the one that applies to all employers with partially or fully self-insured health plans is the PCORI fee due by July 31 .You must file Form 720 with your payment. Here are the IRS instructions for filing. The...
The working from home discussion has been going on for the duration of my HR career. Telecommuting was all the rage in mid 80’s through early 90’s as technology advancements coupled with long commutes made the prospect of working from home a day or so per week or...
Virtually every company touts its commitment to high quality customer service. Very few actually deliver it consistently. So why the disconnect? Its actually pretty straightforward, says Sam Ford, Director of Digital Strategy at Peppercomm in an article for Harvard...
